If you can’t find the course you are looking for or the course outline is not available please contact us today. We are able to offer the majority of these as classroom training or virtual training and would be happy to provide you with a free no-obligation quote.
An Introduction to Customer Service – Putting the Customer FirstMore info
Customer Service Excellence – using Telephone, Email and Social MediaMore info
Expert Complaint Handling to Build and Retain Customer RelationshipsMore info
Managing and Coaching Your Customer Service TeamMore info
Moving from Average to Excellent Customer ServiceMore info
The Modern Day Communicator – Communication Skills in the 21st CenturyMore info
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